Why
Computer Troubleshooters is the largest international network of franchise owners providing onsite computer support to small businesses. Launched in 1999, Computer Troubleshooters now has more than 480 franchises worldwide in more than 28 countries. One of these franchises is Computer Troubleshooters Philippines, Inc. (CTSPH)
Founded year 2011, CTS-PH is an Information Technology Managed Services Provider based in MetroManila that provides a comprehensive range of computer and technology solutions to small and medium businesses, organizations and private home users. Whether one is looking for assistance with technology issues, problem prevention, virus and spyware remediation or web services, CTS-PH can help.
CTS-PH is fully trained at pinpointing and solving a broad range of computer and technology concerns. In addition, our unique advantage lies in our global group. Through our private international communication network, your technology concern or business need may benefit from the experiences of Troubleshooters in Australia, the UK, or any one of our other member countries. This knowledge sharing all happens in the strictest confidence.
Why Us?
CTS-PH strives to be the leading nationwide source of managed onsite and offsite IT support services for small and medium-sized businesses or organizations that do not have a dedicated or full IT department. We are continually improving our services while focusing on assisting customers to be more efficient and satisfied with their technology.
Imagine having a fully trained, fully staffed IT group working for your company. Your focus is on operating and developing your core business. Having CTS-PH manage your IT support needs allow you to focus on what matters most to you – your operations. CTS-PH offers managed onsite and offsite IT support service plans that makes it simple to have your very own IT support group.
CTS-PH can help you build a successful business, efficient operation and satisfied computer experience by having a trouble-free and secure computer IT system. We can help empower your business success by helping you effectively use and manage your technology systems. We also offer an array of technology services that can help you deal with the daily challenges and come out more productive.
The Solution
CTS-PH delivers IT support equivalent to the level of support found in large companies. The key difference is that, CTS-PH is affordable. For an affordable flat rate subscription fee on our support plans, we give customers the highest quality service possible by utilizing local onsite Troubleshooters and network management tools and applications performed over the internet by offsite or remote team of Troubleshooters.
We help you minimize the hidden costs of computer ownership which are considerable. Whether you already have some technical expertise on staff or not, we can provide whatever expertise you need but do not have.
CTS-PH provides IT services for special technology projects and per-incident services. For a reasonable project-based rate, we plan and implement special IT projects. We view ourselves as an extension of your business or operations. Our goal is to help you reduce your total cost of technology ownership by reducing your technology-induced stress level.
Solutions Profile
- PC Troubleshooting, Repair and Support (Onsite/Field, Offsite/Remote, Phone, Email, Chat)
- Preventive Maintenance Services, PC Tune-Up
- Business Continuity, Data Recovery and Backup Solutions
- Endpoint Security, Anti-Virus/Malware Solutions
- Wired/Wireless Network Design, Setup, Implementation and Maintenance
- Managed Support, Systems Administration
- IP Telephony / IP-PBX / VOIP
- IT Infrastructure, Desktops, Laptops, Servers
- Software Licenses
- Online Technology Training Courses